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Heather Bonser-Bishop
Trinidad, CA 95570
(707) 834-0428 • heather@bonserbishop.com
PROFESSIONAL EXPERIENCE
Principal, Bonser Bishop and Associates Consulting; 10/06-Present
Development and management consulting for nonprofits, special districts
government agencies and associations. Specializing in rural health and human
services providers. Activities can include
Executive Director, North Coast Clinics Network; Eureka, CA, 5/00-12/06
• Grew annual budget from $75,000 to $750,000 and staff from 1 to 7
people.
• Grew unrestricted net assets from $-25k to $142k– reserves enough
for one year of core operations.
• Developed over $4.1M in grant and other revenues over 6-year period.
• Contributed toward passage of over 14 state bills with a cumulative
$36M effect on member clinics.
• Developed fiscally sound accounting policies now used as a model for
other nonprofits.
• Served as fiscal agent for other projects and organizations
• Served as interim management for the Community Health Alliance
(2002).
• Coordinated information sharing, advocacy, strategic planning and
group purchasing efforts.
• Performed project development and oversight, grantwriting,
bookkeeping oversight, and PR duties.
• Served as consultant doing HPSA applications for other communities.
• Gave “Successes and Challenges of Rural Disaster Preparedness” talk at
2004 National Association of Community Health Centers (NACHC) Conference,
“Grassroots Advocacy” presentation at 2005 NACHC conference, “Consortia-
based Advocacy” presentation at 2006 NACHC invitational strategic planning
conference on advocacy and spoke about clinic and statewide issues before
the Humboldt County League of Women Voters 2/2006 and before the
Humboldt Republican Central Committee 2/03.
• Represented clinics at statewide meetings and to government officials
and legislators.
Administrator, Mobile Medical Office, Blue Lake, CA, 12/98-4/00
Oversaw budget, billing/invoicing, government compliance, grantwriting, and
human resources. Coordinate volunteers. Reported to and interacted with
Board of Directors and community.
Financial Services Representative, Nationwide Retirement Solutions;
Columbus, OH/Arcata, CA, 5/98-1/99
Helped clients analyze benefits and determine future needs & appropriate 403
(b) and 457 investments.
Graduate Assistant, Business and Economics Department, Humboldt
State University, 9/97-5/98
Designed syllabi, taught and graded for management and finance labs.
Graded for marketing.
Administrative Assistant at Social Service Organizations
North Coast Clinics Network; Arcata CA, 12/98-11/97
Regional Immunization Registry Project; Arcata, CA, 5/96-9/96; 6/97
Rural Human Services; Crescent City, CA, 6/97-9/97
Gifts in Kind International; Alexandria, VA, 4/95-9/95
Assisted in day-to-day operations of these 501(c)3 nonprofit agencies.
Planed and facilitated meetings. Developed plan to recruit and retain medical
providers. Recorded minutes. Prepared monthly invoices. Created and
supported newsletter, web page, databases and filing systems. Researched
and reported on group purchasing of pharmaceuticals and auditing services.
EDUCATION AND LICENSING
Masters in Business Administration. Humboldt State University; Arcata,
California, 1998
Postgraduate Diploma in Teaching English to Speakers of Other
Languages, 1994
Victoria University of Wellington; Wellington, New Zealand
Attended on a Rotary Ambassadorial Scholarship (transportation, tuition,
living stipend).
BA in English, 1993
University of Houston; Houston, Texas. Concentration: Technical Writing,
Minor: Business.
Attended on a National Merit Scholarship (tuition, room, board, books)
Cascadia Center for Leadership, 2005
Learned about and internalized agenda-setting, facilitation and cooperative
management skills in 5-month leadership development course.
CA Life and Health Insurance Agent, NASD Series 7, 63, and 65
licensure. (Non-current.)
PROFESSIONAL INVOLVEMENT
PUBLIC VISIBILITY
COMMUNITY INVOLVEMENT
HONORS
Trinidad, CA 95570
(707) 834-0428 • heather@bonserbishop.com
PROFESSIONAL EXPERIENCE
Principal, Bonser Bishop and Associates Consulting; 10/06-Present
Development and management consulting for nonprofits, special districts
government agencies and associations. Specializing in rural health and human
services providers. Activities can include
- shortage designations
- grantwriting
- policy analysis
- planning
- organizational development
Executive Director, North Coast Clinics Network; Eureka, CA, 5/00-12/06
• Grew annual budget from $75,000 to $750,000 and staff from 1 to 7
people.
• Grew unrestricted net assets from $-25k to $142k– reserves enough
for one year of core operations.
• Developed over $4.1M in grant and other revenues over 6-year period.
• Contributed toward passage of over 14 state bills with a cumulative
$36M effect on member clinics.
• Developed fiscally sound accounting policies now used as a model for
other nonprofits.
• Served as fiscal agent for other projects and organizations
• Served as interim management for the Community Health Alliance
(2002).
• Coordinated information sharing, advocacy, strategic planning and
group purchasing efforts.
• Performed project development and oversight, grantwriting,
bookkeeping oversight, and PR duties.
• Served as consultant doing HPSA applications for other communities.
• Gave “Successes and Challenges of Rural Disaster Preparedness” talk at
2004 National Association of Community Health Centers (NACHC) Conference,
“Grassroots Advocacy” presentation at 2005 NACHC conference, “Consortia-
based Advocacy” presentation at 2006 NACHC invitational strategic planning
conference on advocacy and spoke about clinic and statewide issues before
the Humboldt County League of Women Voters 2/2006 and before the
Humboldt Republican Central Committee 2/03.
• Represented clinics at statewide meetings and to government officials
and legislators.
Administrator, Mobile Medical Office, Blue Lake, CA, 12/98-4/00
Oversaw budget, billing/invoicing, government compliance, grantwriting, and
human resources. Coordinate volunteers. Reported to and interacted with
Board of Directors and community.
Financial Services Representative, Nationwide Retirement Solutions;
Columbus, OH/Arcata, CA, 5/98-1/99
Helped clients analyze benefits and determine future needs & appropriate 403
(b) and 457 investments.
Graduate Assistant, Business and Economics Department, Humboldt
State University, 9/97-5/98
Designed syllabi, taught and graded for management and finance labs.
Graded for marketing.
Administrative Assistant at Social Service Organizations
North Coast Clinics Network; Arcata CA, 12/98-11/97
Regional Immunization Registry Project; Arcata, CA, 5/96-9/96; 6/97
Rural Human Services; Crescent City, CA, 6/97-9/97
Gifts in Kind International; Alexandria, VA, 4/95-9/95
Assisted in day-to-day operations of these 501(c)3 nonprofit agencies.
Planed and facilitated meetings. Developed plan to recruit and retain medical
providers. Recorded minutes. Prepared monthly invoices. Created and
supported newsletter, web page, databases and filing systems. Researched
and reported on group purchasing of pharmaceuticals and auditing services.
EDUCATION AND LICENSING
Masters in Business Administration. Humboldt State University; Arcata,
California, 1998
Postgraduate Diploma in Teaching English to Speakers of Other
Languages, 1994
Victoria University of Wellington; Wellington, New Zealand
Attended on a Rotary Ambassadorial Scholarship (transportation, tuition,
living stipend).
BA in English, 1993
University of Houston; Houston, Texas. Concentration: Technical Writing,
Minor: Business.
Attended on a National Merit Scholarship (tuition, room, board, books)
Cascadia Center for Leadership, 2005
Learned about and internalized agenda-setting, facilitation and cooperative
management skills in 5-month leadership development course.
CA Life and Health Insurance Agent, NASD Series 7, 63, and 65
licensure. (Non-current.)
PROFESSIONAL INVOLVEMENT
- Appointee, Subscriber Representative, 2001-2007, CA State Healthy
Families Advisory Panel - Member of Board of Directors (2004-2006), Community Health Alliance
of Humboldt/Del Norte and member of Finance and Nominating
Committees - Member, National Children’s Study Workgroup, 2006, California Center
for Rural Policy - Member of Board of Directors, 9/98-1/00, NorthCountry
Clinic - Member, 2000-2006, California Primary Care Association legislative, rural,
consortia, and government programs Committees - Member, 2005, American Society of Association Executives
- Member, 2003-2006, National Assoc. of Community Health Centers
Legislative and Rural Health Committees - Member, Steering Committee, 2006-Present, Northern California
Association of Nonprofits - Member, 2000-2006, Regional Association of California
- Member, 2000-Present, California State Rural Health Association
PUBLIC VISIBILITY
- KMUD radio program about nonprofit management, 3/08
- Often referenced in Redwood Times and the Eureka Times-Standard for
consulting and volunteer work
COMMUNITY INVOLVEMENT
- Trustee, 10/2005-Present, Trinidad Unified School District
- Member, School of Business Advisory Council, 2006-Present, Humboldt
State University - President, Board of Directors, 2006-Present, Trinidad School Education
Foundation (member since 2003) - Graduate Student Representative, 1997-98, Humboldt State University
Graduate Council - Founder and President, 1997, Humboldt State University Graduate
Student Association - Grantwriter, 2001, McKinleyville Skatepark, Trinidad Union School
District - Editor, 5/96-9/98, The Mycolog, Newsletter of the Humboldt Bay
Mycological Society
HONORS
- Rural Health Fellow, National Rural Health Association, 2007
- Community Member of the Year, Humboldt State University School of
Business, 2006 - Red Cross of Humboldt Public Health Hero, for harm reduction work, 2005
